{"id":11,"date":"2026-04-30T17:36:13","date_gmt":"2026-04-30T17:36:13","guid":{"rendered":"https:\/\/mintcream-alpaca-542179.hostingersite.com\/?page_id=11"},"modified":"2026-10-25T05:34:05","modified_gmt":"2026-10-25T05:34:05","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/repulos.com\/pl\/zwroty-i-reklamacje\/","title":{"rendered":"Zwroty i reklamacje"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fef6ba e-flex e-con-boxed e-con e-parent\" data-id=\"8fef6ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16f4600 elementor-widget elementor-widget-html\" data-id=\"16f4600\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.rpz{--soft:#faf7f3;--line:#ebe5dd;--text:#1a1a1a;--muted:#6f6a64;--red:#b3121b;--wa:#25d366;max-width:860px;margin:0 auto;padding:40px 16px 72px;color:var(--text);font-family:'Jost',sans-serif;font-weight:300;font-size:16px;line-height:1.7}\n.rpz *{box-sizing:border-box}\n.rpz .eyebrow{font-size:12px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted);margin:0 0 10px}\n.rpz h1{font-family:'Jost',sans-serif;font-weight:400;font-size:clamp(30px,5vw,42px);letter-spacing:.06em;text-transform:uppercase;margin:0 0 16px;line-height:1.2;color:var(--text)}\n.rpz h2{font-family:'Jost',sans-serif;font-weight:400;font-size:20px;letter-spacing:.08em;text-transform:uppercase;margin:56px 0 18px;line-height:1.3;color:var(--text)}\n.rpz h3{font-family:'Jost',sans-serif;font-weight:500;font-size:16px;margin:0 0 6px;color:var(--text)}\n.rpz p{margin:0 0 14px}\n.rpz .lead{font-size:18px;color:#3a3633;max-width:640px}\n.rpz 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details[open] summary{margin-bottom:14px}\n.rpz .form p{font-size:15px;margin:0 0 10px}\n.rpz .form .fill{display:block;border-bottom:1px solid var(--line);height:22px;margin-top:2px}\n.rpz .seller{margin-top:48px;font-size:13px;color:var(--muted);border-top:1px solid var(--line);padding-top:20px}\n.rpz .seller p{margin:0 0 4px}\n<\/style>\n<div class=\"rpz\">\n<p class=\"eyebrow\">Obs\u0142uga klientki<\/p>\n<h1>Zwroty i reklamacje<\/h1>\n<p class=\"lead\">Chcemy, \u017ceby\u015b czu\u0142a si\u0119 wyj\u0105tkowo w ka\u017cdej rzeczy od REPULO'S. A je\u015bli co\u015b nie spe\u0142ni Twoich oczekiwa\u0144 \u2013 zwrot jest prosty, a przyjmujemy go w Warszawie.<\/p>\n<div class=\"grid\">\n<div class=\"card\"><div class=\"big\">14 dni<\/div><p>od otrzymania paczki, \u017ceby zg\u0142osi\u0107 zwrot<\/p><\/div>\n<div class=\"card\"><div class=\"big\">Warszawa<\/div><p>zwrot osobi\u015bcie w salonie lub przesy\u0142k\u0105 krajow\u0105<\/p><\/div>\n<div class=\"card\"><div class=\"big\">Bez op\u0142at<\/div><p>za realizacj\u0119 zwrotu<\/p><\/div>\n<\/div>\n<section class=\"help\" id=\"pomoc\">\n<p class=\"eyebrow\">Nie wiesz, co wybra\u0107?<\/p>\n<h2>Pomo\u017cemy Ci wybra\u0107<\/h2>\n<p>Doradzimy model i rozmiar online \u2013 na wideo lub bez. Um\u00f3w bezp\u0142atn\u0105 wideokonsultacj\u0119 z konsultantk\u0105 albo po prostu napisz do nas na WhatsApp.<\/p>\n<div class=\"btns\">\n<a class=\"btn primary\" href=\"#rpl-book\" data-rpl-book data-rpl-src=\"returns\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\"><rect x=\"2\" y=\"6\" width=\"14\" height=\"12\" rx=\"2\"\/><path d=\"M16 10l6-3v10l-6-3z\"\/><\/svg>Um\u00f3w wideokonsultacj\u0119<\/a>\n<a class=\"btn wa\" href=\"https:\/\/wa.me\/48508772319?text=Dzie%C5%84%20dobry%2C%20pom%C3%B3%C5%BCcie%20mi%20wybra%C4%87%20model\" target=\"_blank\" rel=\"noopener\"><span class=\"dot\"><\/span>Napisz na WhatsApp<\/a>\n<\/div>\n<p class=\"small\">Rozmowa z prawdziw\u0105 osob\u0105 z naszego zespo\u0142u, do 30 minut, po angielsku lub ukrai\u0144sku.<br>Wolisz przymierzy\u0107 na miejscu? <a href=\"https:\/\/repulos.com\/pl\/rezerwacja-warszawa\/\">Um\u00f3w wizyt\u0119 w salonie<\/a>.<\/p>\n<\/section>\n<h2>Jak zwr\u00f3ci\u0107 zam\u00f3wienie<\/h2>\n<div class=\"steps\">\n<div class=\"step\"><h3>Daj nam zna\u0107<\/h3><p>Napisz na <a href=\"mailto:order@repulos.com\">order@repulos.com<\/a> lub na <a href=\"https:\/\/wa.me\/48508772319\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>, \u017ce rezygnujesz z zakupu. Wystarczy numer zam\u00f3wienia i jedno zdanie. Masz na to 14 dni od dnia, w kt\u00f3rym otrzyma\u0142a\u015b paczk\u0119.<\/p><\/div>\n<div class=\"step\"><h3>Oddaj lub ode\u015blij produkt<\/h3><p>Najwygodniej odda\u0107 go osobi\u015bcie w naszym salonie w Warszawie, po um\u00f3wieniu terminu. Mo\u017cesz te\u017c wys\u0142a\u0107 paczk\u0119 kurierem na adres salonu. Prosimy, zr\u00f3b to w ci\u0105gu 14 dni od wiadomo\u015bci o zwrocie.<\/p><\/div>\n<div class=\"step\"><h3>Otrzymaj pieni\u0105dze<\/h3><p>Zlecimy zwrot pieni\u0119dzy w ci\u0105gu 14 dni od Twojego zg\u0142oszenia, gdy produkt do nas wr\u00f3ci lub gdy prze\u015blesz potwierdzenie nadania. Czas zaksi\u0119gowania \u015brodk\u00f3w zale\u017cy od Twojego banku.<\/p><\/div>\n<\/div>\n<div class=\"address\">\n<div class=\"card\"><p class=\"label\">Adres do zwrot\u00f3w<\/p><p><strong>REPULO'S \u2013 Salon Warszawa<\/strong><\/p><p>ul. Williama Heerleina Lindleya 16, lok. 509 (5 pi\u0119tro)<\/p><p>02-013 Warszawa<\/p><\/div>\n<div class=\"card\"><p class=\"label\">Zwrot osobi\u015bcie<\/p><p>Pon\u2013pt 9:00\u201319:00<\/p><p>Sob 11:00\u201319:00 \u00b7 Nd 11:00\u201317:00<\/p><p>Po wcze\u015bniejszym um\u00f3wieniu przez <a href=\"https:\/\/wa.me\/48508772319\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a><\/p><\/div>\n<\/div>\n<div class=\"note\"><p>Zwrot osobi\u015bcie w salonie jest bezp\u0142atny. Je\u015bli wybierzesz kuriera, przesy\u0142k\u0119 zwrotn\u0105 nadajesz na w\u0142asny koszt. Polecamy przesy\u0142k\u0119 z numerem \u015bledzenia.<\/p><\/div>\n<h2>Stan produktu przy zwrocie<\/h2>\n<p>Ka\u017cd\u0105 rzecz szyjemy z dba\u0142o\u015bci\u0105 o detale i tak samo starannie sprawdzamy j\u0105 po zwrocie. Przyjmujemy produkty:<\/p>\n<ul><li>nienoszone, bez \u015blad\u00f3w u\u017cytkowania, zapachu perfum, kosmetyk\u00f3w czy plam,<\/li><li>z nienaruszon\u0105 zawieszk\u0105 i oryginalnymi metkami,<\/li><li>starannie zapakowane, najlepiej w naszym opakowaniu.<\/li><\/ul>\n<p>Mo\u017cesz spokojnie przymierzy\u0107 rzecz w domu, tak jak w przymierzalni. Je\u015bli jednak produkt by\u0142 noszony lub ma \u015blady u\u017cytkowania, zwracana kwota zostanie pomniejszona o utracon\u0105 warto\u015b\u0107, a w przypadku rzeczy, kt\u00f3ra nie nadaje si\u0119 ju\u017c do sprzeda\u017cy \u2013 nawet do jej pe\u0142nej wysoko\u015bci.<\/p>\n<h2>Kiedy zwrot nie jest mo\u017cliwy<\/h2>\n<p>Nie przyjmujemy zwrot\u00f3w modeli uszytych na Twoje indywidualne wymiary lub z wybranymi przez Ciebie zmianami kroju. Taka rzecz powstaje tylko dla Ciebie. Zawsze uprzedzamy o tym przed przyj\u0119ciem takiego zam\u00f3wienia.<\/p>\n<h2>Zwrot pieni\u0119dzy<\/h2>\n<p>Zwracamy pe\u0142n\u0105 kwot\u0119, kt\u00f3r\u0105 zap\u0142aci\u0142a\u015b. Pieni\u0105dze wracaj\u0105 t\u0105 sam\u0105 metod\u0105 i w tej samej walucie, w kt\u00f3rej p\u0142aci\u0142a\u015b, chyba \u017ce ustalimy inaczej.<\/p>\n<h2>Reklamacje<\/h2>\n<p>Staramy si\u0119, by ka\u017cda rzecz by\u0142a dopracowana w ka\u017cdym szwie. Je\u015bli mimo to zauwa\u017cysz wad\u0119, napisz na <a href=\"mailto:order@repulos.com\">order@repulos.com<\/a> i do\u0142\u0105cz:<\/p>\n<ul><li>numer zam\u00f3wienia,<\/li><li>kr\u00f3tki opis problemu i zdj\u0119cia wady,<\/li><li>jakie rozwi\u0105zanie wolisz: napraw\u0119, wymian\u0119, obni\u017cenie ceny lub zwrot pieni\u0119dzy.<\/li><\/ul>\n<p>Rozpatrzymy reklamacj\u0119 i odpowiemy mo\u017cliwie szybko. Wadliw\u0105 rzecz mo\u017cesz zostawi\u0107 w salonie w Warszawie lub odes\u0142a\u0107 na adres salonu.<\/p>\n<details><summary>Wz\u00f3r formularza odst\u0105pienia od umowy (nieobowi\u0105zkowy)<\/summary><div class=\"form\">\n<p>Nie musisz go u\u017cywa\u0107 \u2013 wystarczy zwyk\u0142a wiadomo\u015b\u0107. Je\u015bli jednak wolisz, skopiuj i uzupe\u0142nij:<\/p>\n<p>Adresat: REPULO'S, order@repulos.com<\/p>\n<p>Informuj\u0119 o odst\u0105pieniu od umowy sprzeda\u017cy nast\u0119puj\u0105cych produkt\u00f3w:<span class=\"fill\"><\/span><\/p>\n<p>Numer zam\u00f3wienia:<span class=\"fill\"><\/span><\/p>\n<p>Data zam\u00f3wienia \/ odbioru:<span class=\"fill\"><\/span><\/p>\n<p>Imi\u0119 i nazwisko:<span class=\"fill\"><\/span><\/p>\n<p>Adres:<span class=\"fill\"><\/span><\/p>\n<p>Data i podpis (tylko w wersji papierowej):<span class=\"fill\"><\/span><\/p>\n<\/div><\/details>\n<div class=\"seller\">\n<p><strong>Dane sprzedawcy<\/strong><\/p>\n<p>REPULO OLENA (SE Repulo Olena), jednoosobowa dzia\u0142alno\u015b\u0107 gospodarcza<\/p>\n<p>Adres siedziby: vul. Akademika Iangelia 32, 21000 Winnica, Ukraina \u00b7 Numer identyfikacji podatkowej: 2301310500<\/p>\n<p>Kontakt: order@repulos.com \u00b7 Instagram <a href=\"https:\/\/www.instagram.com\/repulos_brand\/\" target=\"_blank\" rel=\"noopener\">@repulos_brand<\/a><\/p>\n<p>W razie sporu mo\u017cesz bezp\u0142atnie skorzysta\u0107 z pomocy miejskiego lub powiatowego rzecznika konsument\u00f3w.<\/p>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<p class=\"e-740d5c6-2f1eedf e-paragraph-base e-default-p\" data-interaction-id=\"740d5c6\" data-e-type=\"widget\" data-id=\"740d5c6\"><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Obs\u0142uga klientki Zwroty i reklamacje Chcemy, \u017ceby\u015b czu\u0142a si\u0119 wyj\u0105tkowo w ka\u017cdej rzeczy od REPULO&#8217;S. A je\u015bli co\u015b nie spe\u0142ni [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":24,"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":20578,"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/pages\/11\/revisions\/20578"}],"wp:attachment":[{"href":"https:\/\/repulos.com\/pl\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}